2. Privacy Policy

Cloud Live
Website Privacy Policy

This privacy policy sets out how Cloud Live Limited (“We”) collects, uses, maintains and discloses information from Users that visit this website.

Cloud Live Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Cloud Live Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 25th May 2018.

Acceptance of these terms

By using this website, you indicate your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

What personal identification information we may collect from users

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to a newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. We will collect personal identification information from Users only if they submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

What non-personal identification information we may collect from users

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about User’s means of connection to our website, such as the operating system and the Internet service providers utilised and other similar information.

What we do with the information we collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use information gathered to respond to your requests and improve our customer service.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products and services, special offers or other information which we think you may find interesting using the email address which you have provided and given permission to use.
  • From time to time, we may also use your information to contact you for market research purposes.
  • We may use the information to customise the website according to your interests.


How we use cookies (Please see “EU Cookie Law” page)

A cookie is a small file which is stored on your computer’s hard drive. The cookies help analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies can help provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

This website is powered by WordPress. Please see their privacy policy at automattic.com/privacy/  and their cookie policy at automattic.com/cookies .

Adverts on this and other websites may be served by Google. Google’s use of cookies enables it to serve adverts to Users based on their visit to our Site and other sites on the Internet. Please see Google’s advert and content network privacy policy at http://www.google.com/privacy_ads.html

Links to other websites

Our website may contain links to other websites of interest or adverts that link to third party websites. However, once you have used these links to leave our site, you should note that we do not have any control over that third party website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the third party websites.

Controlling and protecting your personal information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and business procedures to safeguard and secure the information we collect online.

If you have previously agreed to us using your personal identification information for the purposes stated in this policy, you may change your mind at any time by writing to us or emailing us at privacy@cloudlive.co.uk .

We will not sell or rent Users personal information to third parties. We will release personal information if required by law to do so.

We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purpose.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

You may request a copy of any personal identification information (personal data) which we hold about you by writing to Cloud Live Limited, 12 Brackendale Road, Camberley, Surrey, GU15 2JN.

If you believe that any personal identification information we are holding about you is incorrect, incomplete, you wish it to be erased or have other concerns,  please write to us or email us on privacy@cloudlive.co.uk as soon as possible. We will promptly correct or erase information as appropriate.

This policy is designed to be in compliance with GDPR. Please see the ICO website at www.ico.org.uk


The content contained on this website is provided for general information only and does not constitute any form of advice. We assume no responsibility for the accuracy of any particular statement and accept no liability for any loss or damage which may arise from reliance on the information contained on this site.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Page updated 25th May 2018

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